Dr. Black Royal Aluminum Slide for TM Hi-CAPA 5.1 GBB

📦 Order Processing

Orders are processed and shipped within 1 business days of purchase.

• Orders placed before 3:00 PM PST (Mon–Fri) usually ship the same day.
• Our warehouse is closed on Saturdays, Sundays, and major U.S. holidays.
• If any item in your order is out of stock, we’ll notify you by email before shipping the remaining items.

Once your package is on the way, you’ll receive a shipping confirmation email with tracking details.

🚚 Free & Flat Rate Shipping

• Free Standard Shipping is available on orders over the threshold amount of $99
• Orders under the threshold ship at a flat rate of $5.71.
• Need it faster? Expedited UPS options are available at checkout.

🔍 Tracking Your Order

• As soon as your order ships, you’ll get a confirmation email with tracking info.
• Please check your spam/junk folder if you don’t see the email in your inbox.
• If you created an account, you can also track your order anytime by logging in.

If your order hasn’t arrived within 7 business days of the estimated delivery date shown in tracking, please contact us so we can assist right away.

🔄 Free Returns (U.S. Only)

We offer free returns for customers within the United States. At this time, returns from outside the U.S. are not eligible.

✅ Our Guarantee

If you’re not completely satisfied with your order, you may return it for a refund, exchange, or store credit.

• Items must be unused, uninstalled, and in original condition within 14 days of purchase.
• Defective items will be reviewed and replaced or refunded as appropriate.

📌 After 14 Days

• Returns received after 14 days are subject to a 15% restocking fee.
• Store credit is issued based on the , including any discounts, coupons, or promotions applied at the time of purchase.
  

📝 How to Start a Return

To request a return or exchange, please visit our Contact Us page and input the order ID as the title and let us know why you are returning or replacing.